Privacy policy

1. Introduction

Welcome to our website. We respect your privacy and are committed to protecting any personal information you may provide. This Privacy Policy explains how we collect, use, and share your information when you interact with this website or submit information through any of its forms.

This Privacy Policy applies only to this website. It does not cover health information shared once you become a client. That information is handled separately under the privacy notice and policies provided to you when therapy begins. Please do not submit clinical or health information through this website’s forms.

2. Information we collect

We collect only the personal information you voluntarily provide, which may include:

• Contact Information: Such as your name, email address, phone number, and any details you submit through forms (e.g., contact forms, booking inquiries, or newsletter signups).
• Usage Data: Such as IP address, browser type, pages visited, time spent on the site, and other analytical information collected via cookies and third-party services.

3. How we use your information

We use the information you provide to us for the following purposes:

• Respond to Inquiries: To respond to your questions, requests, or messages sent through our contact form.
• Service Fulfillment: To process and manage bookings, appointments, or service-related requests.
• Website Improvements: To analyze website performance and enhance the user experience through anonymized analytics.

4. Sharing of your information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With service providers or partners as needed to fulfill your request (e.g., to coordinate a booking or consultation).
• With service providers that help operate this website, including our website hosting provider and our email provider. Contact form submissions are delivered to us by email and are not stored on this website.
• With Cloudflare Turnstile, which helps protect our contact form from spam and may process your IP address and browser information to do so.
• When required by law or to protect our legal rights.
• With analytics providers such as Google Analytics (see Section 6).

5. Data security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Cookies and tracking technologies

We may use third-party services such as Google Analytics, which collect information like pages visited, time spent on each page, IP address (anonymized where possible), and browser details.

To specifically opt out of Google Analytics tracking, you can use the Google Analytics Opt-Out Browser Add-on.

Some browsers offer a “Do Not Track” setting. Because there is not yet a common standard for how websites should respond to these signals, this website does not currently respond to Do Not Track signals.

If additional tracking technologies are introduced, this Privacy Policy will be updated accordingly.

7. Your rights

You have the right to request access to, correction of, or deletion of your personal information. You may also withdraw your consent where applicable. To exercise these rights or ask any questions about this policy, please contact us using the details below.

8. Changes to this Privacy Policy

We may update or revise this Privacy Policy from time to time. If changes are made, the “Effective Date” at the top of the page will be updated. We encourage you to review this policy periodically to stay informed.

9. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

Lisa McNelley Therapy
Email: lisa@lisamcnelleytherapy.com
Phone: (628) 877-8566

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.